Frequently Asked Questions
- How will I receive my tickets?
Fedex - Your tickets will be delivered via Federal Express. You will receive an email with your FedEx tracking number once the tickets are shipped.
Email - Your tickets will be delivered via email.
Instant Download - You will be emailed a link to download your tickets.
Will Call - Your tickets will be left at Will Call for pickup before the event.
- What are the seat numbers?
To protect the privacy of both the buyers and sellers, your specific seat numbers are not disclosed until the order has been processed.
- Are the seats together?
Unless otherwise indicated under the ticket listing, all seats are together, side-by-side.
- Are my tickets guaranteed?
BargainSeatsOnline.com offers you a 100% Ticket Guarantee. We guarantee that your tickets are 100% valid and authentic, that you will receive the exact seats you ordered (if not better), that you will receive a full refund for a canceled event, and that you will receive your tickets on time for the event.
- Is the transaction secure?
Yes, you can shop with confidence at BargainSeatsOnline.com. Our site is tested and certified daily to help protect you from online security threats. Your personal information is protected by our 128-bit encrypted servers. We do not sell your personal information to 3rd parties. We utilize cutting-edge SSL technologies to help facilitate your secure buying experience.
We know how much your event means to you, and we will stand behind you if there are any issues with your order. BargainSeatsOnline.com is a resale marketplace where live event fans like you can find the tickets they want. Tickets sold on the BargainSeatsOnline.com marketplace are sold by independent sellers, from fans to professional ticket brokers.
You will receive a 200% refund for your tickets if:
- Your order was accepted but not delivered by the seller.
- Your order was accepted but not delivered in time for the event.
- Your tickets were not valid for entry. (1)
But we do not stop there. You also have our 100% Money Back Guarantee if:
- Your event is cancelled and is not rescheduled. (2)
You can purchase your tickets with peace of mind knowing we have you covered. Once your order is placed, all you have to do is get ready for the fun times headed your way when the event day arrives.
- (1) Verifiable proof must be provided in letter form from the venue. Written or stamped "voids" do not constitute verifiable proof.
- (2) 100% refund for a cancelled event does not include shipping.
Our confidence in the sellers that list tickets on our exchange allows us to offer you this guarantee.
- All tickets 100% authentic and valid for entry!
- Tickets will arrive in time for your event.
- All seats are side by side unless otherwise noted.
- Full refunds for all canceled events.
- Instant download & E-ticket availability - Tickets delivered in minutes!
- Best Customer Service!
- McAfee Secure Site!
- Great transaction! Great price! Awesome delivery!
- Lowest prices of 10 sites I compared! Great savings!
- They are always doing what they promise.